In Outlook, if you have permission to access any folders in another user's Exchange mailbox, you may add another user's mailbox to your Outlook Folder List for easy access.  Please note that the user who’s mailbox you want to add to your folder list must have granted you permission to access their folders (see the document “Allowing Others To Access Folders in Outlook 2003” for more information).

1. In Outlook, click on Tools and select E-Mail Accounts.

1. In the dialogue box that opens, be sure that View or change existing e-mail accounts is selected and click Next.

1. In the next screen, make sure that Microsoft Exchange Server is highlighted and click Change.

1. On the next screen, click on More Settings.

1. A new window will open.  Select the Advanced tab and then click Add.

1. In the dialogue box that opens, type in the name of the user who’s mailbox you want to add (in our case, Jane Doe) and click OK.

1. You should now be back at the Advanced tab and should see the name of the user who’s mailbox you just added. Click OK.

1. Your folder list should now show and entry for the mailbox that you added.  You can click on the + next to the name to view the available resources for that user.  You can click on Inbox under the user’s name to view the contents of their Inbox.

1. If you click on your Calendar tab, you can see that the other user’s Calendar is available to you.  Click the check box to view the other person’s calendar.

1. To view their Contacts, click on the Contacts tab and then select the Contacts for the other user.

1. If you attempt to view another user’s resource, and receive a message that the resource is not available, have the other user check that they have granted you the proper permissions as outlined in the document “Allowing Others To Access Folders in Outlook 2003.”